We do not accept returns on any products but we do allow exchanges on non-food items. Exchanges may be done by sending unopened item back with tags. You will have 5 days from receiving item to exchange. Return shipping will be provided by buyer. We will pay the return shipping costs if the exchange is a result of our error (you received an incorrect item, etc.).
If you need to exchange an item, please Contact Us with your order number and details about the product you would like to exchange. We will respond quickly with instructions for how to exchange items from your order.
We can ship to virtually any address in the United States and Canada. Note that there are restrictions on some products, and some products cannot be shipped to Canada destinations. Products that cannot be shipped include our Jamaican Herbal Soursop TeaTox. Products are shipped to Canada first- class to help you save on shipping and can take up to 3 weeks to arrive.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We ship using USPS to all destinations
Please also note that the shipping rates for many items we sell are based on the amount of product.
Most orders ship out from our store between 2-7 business days. Our Jamaican Herbal Soursop Teatox is in high demand. Because of that shipping times can vary for your order if tea is included and can take up to 10 -14 days to ship out. If you need your items earlier or would like to know current wait times, please contact us and we can gladly help you.
When Ordering TeaTox, keep in mind that you should be anticipating its delivery. When TeaTox orders are mailed 3 notifications go out to make you aware of its shipment. One comes from PayPal, one comes from our website and another comes from our shipping app. Please be on the look out for these notifications as we are not responsible for TeaTox that goes bad from sitting in the post office because it is undeliverable. Make sure you provide a good email address and contact number.